A practical starting point for small-business support.
KivoHelp is an AI customer support platform for small and growing businesses. It combines answers from your business knowledge with a clear route to your team through eligible support workflows.
Why KivoHelp exists
Small teams often answer the same useful questions while also handling requests that need judgment. KivoHelp is intended to give routine business information a more accessible starting point, so people can focus on exceptions and follow-up.
The product brings website information, supported documents, and business FAQs into a knowledge library. An eligible assistant can use that information to answer customer questions. Support tickets, where enabled, keep a request and its replies together when a person needs to help.
Who operates KivoHelp?
KivoHelp is operated by Abu Saeed in Bangladesh. The official product website is kivohelp.com. KivoHelp serves an international, English-language audience, including small businesses with customers in the United States, United Kingdom, Canada, and Australia.
Business location does not change the need for clear product information. Prices on the public site are in USD.
Useful automation, with people responsible
An AI assistant should help customers understand the business’s information, acknowledge gaps, and provide a suitable next step. It should not invent policies or act as if it can approve a refund, change an order, or guarantee an outcome.
AI answers can still be incorrect. Businesses remain responsible for their sources, important decisions, and customer responses. Ticket support is asynchronous rather than live human chat. Read the actual capabilities and limits.
A transparent starting point
Free workspace setup and appearance preview are available. Free AI replies are disabled, and Free does not include website installation or new ticket creation. The public paid plans are proposals; paid checkout is unavailable. Your workspace shows the features currently available to you.
Review current plan information, read the Privacy Policy and Terms of Service, or contact the operator with a specific question.